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ABOUT US AND TERMS
We specialise in original vintage carpets mostly woven by tribal weavers for their own use - displaying the authentic spirit of Berber art. In a market now flooded with copies (passed off as vintage!), we seek out the authentic and describe our items honestly.
Driven by our passion for Berber textiles, we source genuine hand woven rugs and carpets and make them available through this website. We offer these wonderful pieces at keen prices because we keep our costs down by not having a shop, showroom or studio. Our approach means that you might want to take a bit of time choosing something by looking at photos and talking to us - and at the end of the day you will have a wonderful, original piece at a fabulous price!
We fell in love with Moroccan textiles during our trips to visit family. We started to buy a few pieces; keeping some and selling some. We grew to know which were authentic, well made and truly representative of the original creative process. We prefer to select rather than commission. And we know that genuinely vintage pieces have had a past life and will reflect that in their character, patina and condition. Although we do offer contemporary pieces we try to avoid the copies that are now to be found everywhere. We will be honest with you about what is old and what is new.
We now send Moroccan tribal rugs, kilims and cushions worldwide. We buy fairly. We buy from the weaver herself, weavers' family, small village markets or auctions. We hunt out items made with care and skill, and woven with the best quality materials. With one of us a native Berber speaker, we have access to the people, villages and tribes others might struggle to make contact with.
We hope that you will fall in love with the organic beauty of the tribal textiles that come from this wonderful country.
CONTACT US - MOHAMMED RACHIDI - ON 01621 782090
THE SMALL PRINT ... TERMS AND CONDITIONS.
As computer screen displays do not always accurately reproduce the colour and texture of a piece, the actual items may slightly differ from what you see on your screen.
Ages shown in descriptions are estimates based on our long experience and local information.
Payment: Maroc Tribal is a safe site. You can pay via Paypal using Mastercard or Visa credit card, and debit cards. You can also pay by bank transfer or by cheque.
Prices: The prices payable for the items that you order are shown in the web site. There is no VAT payable unless otherwise stated. The price of the items does not include the delivery charge which will be charged at the rates applicable at the date you place your order and which will be displayed. Contact us for shipping costs for any order totalling over 20kgs, as this total cannot be calculated online.
Availability: If we are unable to supply a particular item, we will tell you as soon as possible and offer you a full refund.
Cancellation: You can cancel your order up to 1 calendar day after the day following the order, by advising us by e-mail (at info@maroctribal.com). In the event that the goods have already been dispatched at the date of receipt of your cancellation of the order, you must return the goods to us at the specified address within 7 calendar days and we will credit you with the price of the goods, minus shipping and handling costs expended and Paypal and /or bank transfer costs that are relevant. The 7 day period will begin with the day on which notice of cancellation was given. The cost of return carriage must be borne by you. Goods must be reutrned to us in the condition they were when dispatched.
If you do not return the goods to us in good condition within 7 days of your notice of cancellation your payment can not be refunded. This does not affect your statutory rights.
Delivery: All items are sent from the UK. Delivery will be made to the address specified by you on the completed order form at the price quoted at the time of booking. Please supply a postal address on any Paypal payments. All deliveries are by a courier selected by us. We can use your prefered courier services by mutual agreement if you contact us before placing your order.
We try our very best to secure delivery within 1 week of the date of your order but shall not be liable for loss occasioned by delay in delivery arising out of any cause beyond our control. If we cannot deliver within this time we shall notify you.
Acceptance: There will be no contract of any kind between you and us unless and until we actually dispatch the goods to you. Your order is an offer to buy from us. Nothing that we do or say will amount to any acceptance of that offer until we dispatch the goods to you. At any point up until then, we may decline to supply the goods to you without giving any reason. At the moment that the goods are dispatched (and not before), a contract will be made between you and us. Order status may be checked at the address and the email address given in the confirmation email.
Most our our goods are old pieces. By placing your order you accept that the goods ordered may contain imperfections. We will endeavour to describe honestly any imperfections prior to purchase and we encourage you to look at more photographs of the piece you like.
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